In just 24 lessons of one hour or less, you will be able to use Outlook 2003 as a personal information manager. Using a straightforward, step-by-step approach, each lesson builds on the previous ones, enabling you to learn the essentials of Outlook 2003 from the ground up. You'll learn how to set up Outlook to send and receive email; manage your email and reduce junk mail; create and use contacts for email, phone calls, and letters; keep track of your appointments and tasks; customize Outlook forms; and use Outlook with other applications in the Office 2003 family.